Bowls club is suing a £10,000-a-year girls’ prep school after it refused to renew their lease

A bowls club is suing a £10,000-a-year girls’ prep school after it refused to renew the lease on its clubhouse as elderly members can see pupils getting changed through classroom windows. Carshalton Beeches Bowling Club is taking action against Seaton House School in Sutton, Surrey at Central London County Court after the school refused to renew the … Read more

Racist care home boss ‘refused to hire manager because she was black’

The racist chief of a chain of luxury care homes has been outed for refusing to hire someone because they were black.  Cristina Bila, 61, demanded that managerial candidate Paulett Mills be taken out of the running for the position at Pondsmead nursing home in Radstock, Somerset.  Mrs Mills initially wowed interviewers and managers were … Read more

Personal trainer, 33, claims doctor refused to remove her breast implants as it would ruin figure

A personal trainer who had her breast implants removed after a series of illnesses has revealed that doctors were hesitant to do the procedure as they worried it would ruin her figure.  Bec Donlan, 33, a fitness trainer and entrepreneur who is from Australia but lives in New York, was born with pectus excavatum – a … Read more

The pension payback victims who refused to pay back…and won 

Blameless pensioners are fighting back against shock demands for thousands of pounds they were paid by mistake. Money Mail revealed pension errors that have had a devastating impact on retirees, with schemes slashing incomes and demanding money be returned when mistakes are discovered — often years later. Last week we reported how prison officers retired … Read more

ASK TONY: Santander and PayPal refused to refund stolen £450

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander Everyday account on October 9 last year. It refunded this, but took it back the following Friday, saying I had to reclaim the money from PayPal. It said the money would be credited within seven working days, but … Read more

ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going. The villa company asked for a list of guests who were likely to be staying. … Read more

Lastminute.com customer refused refund for double-booking error

A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time.  Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more

ASK TONY: My insurer refused to pay a local firm to fix burglary damage

In February, intruders broke in to my home, using a blowtorch to burn off the locks on two PVC double-glazed doors to the conservatory and the kitchen. I claimed for two replacement doors with my home insurer, Ageas, as both doors and frames were damaged.  At the time of my initial call, it offered a … Read more