NS&I boss apologises to savers for customer service meltdown

NS&I boss apologises to savers for poor customer service but warns them to expect long waiting times to continue until spring In a letter to MPs, Ian Ackerley defended NS&I and its performance last year   He defended its decision to maintain and then slash savings rates in November  It was deluged with £69.4bn from savers … Read more

British Gas owner Centrica manages to curb customer exits for the first time in years

British Gas owner Centrica manages to curb customer exits for the first time in years with 6.9m clients staying put By City & Finance Reporter for the Daily Mail Published: 21:53 GMT, 14 January 2021 | Updated: 21:53 GMT, 14 January 2021 The owner of British Gas has put the brakes on the number of … Read more

Moment barred customer smashes shop manager in the head with a BRICK

Moment barred customer smashes shop manager in the head with a BRICK in ‘appallingly violent attack’ after being ordered to leave – as he is jailed for ten months Damien Adam Gray was previously barred from the Spar shop in Llangefni The 34-year-old criminal attempted to buy three cans of cider from the shop Shop … Read more

Boss is praised after defending an employee who called customer a ‘f***** w*****’

A boss has been hailed a ‘legend’ for standing by his employee after a ‘keyboard warrior’ tried to get her fired by emailing her company to complain that she called him a ‘f***** w*****’ in a Twitter row over Brexit. Viking Beard Company tweeted on 4th January apologising to their EU customers that Brexit meant … Read more

Supermarkets told to bring back limit on customer numbers amid fears over lockdown rule-breaking

Shop queue clampdown: Supermarkets are told to bring back limit on number of customers amid new fears over lockdown rule-breaking Ministers ordered local authorities to limit number of people allowed into shops Non-essential stores or those not following Covid secure guidelines may be shut It comes amid concerns supermarkets may become virus hotspots and that … Read more

Customer, 51, slams Amazon after a courier refused to hand her alcohol because she didn’t have ID

A woman in her fifties branded Amazon ‘absolutely ridiculous’ after a courier refused to hand over alcohol she had ordered because she did not have ID.   Natasha Bain, 51, fears she will never be able to buy booze again after being refused her order because she doesn’t own a passport and has no driving licence … Read more

The astonishing moment a Gold Coast delivery man realises his customer is Liam Hemsworth

The ‘random’ moment actor Liam Hemsworth caught a Gold Coast delivery man by surprise By Ali Daher For Daily Mail Australia Published: 06:05 GMT, 20 December 2020 | Updated: 06:05 GMT, 20 December 2020 He is based in Byron Bay with his famous older brothers, Chris and Luke. And earlier this week, Liam Hemsworth sent … Read more

Amazon customer left in dismay after courier ‘throws delivery next to high-voltage power station’

Not such a safe place! Amazon customer left in dismay after courier ‘throws his delivery over a fence next to a high-voltage power station’ Alan O’Donohoe, from Preston, shared series of photos to Twitter on Wednesday The computer scientist claims he found package lying next to electrical devices He said he received Amazon delivery card saying … Read more

Restaurant owner BLASTS ‘self obsessed’ customer

Restaurant owner hits back at ‘very self-obsessed’ customer who left a one-star TripAdvisor review when her family-of-eight were turned away after arriving without a booking A restaurant in Blackpool received a ‘terrible’ customer rating on TripAdvisor  Reviewer known as Debbie, argued eatery wouldn’t accommodate her family  West Coast Rock Cafe responded by labeling the reviewer ‘very self obsessed’  … Read more

Maskless Farmfoods customer rows with police as they issue her fine – despite claims she is exempt

Maskless Farmfoods supermarket customer rows with police as they issue her with a fine – despite her claims that she is exempt on health grounds Clip shows West Midlands Police officers handing customer fixed penalty notice Female shopper claims that she is exempt and has ordered an exemption card Policewoman says, as officers, they ‘do … Read more