customers

Travel insurers should NOT ask customers to get GP letters to cancel holidays over coronavirus fears

by

What is current Foreign Office advice regarding travel and coronavirus? The Foreign Office now advises against all but essential travel to 10 small towns in Lombardy and one in Veneto in Italy, which have been isolated by the Italian authorities. These towns are Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo … Read more

Heinz asks customers if they want beans and spaghetti hoops in the one can

by

‘Boopz? It’s a food crime!’: Britons vent their disgust at Heinz over its plan to combine beans and spaghetti hoops in the same can – as firm launches Twitter vote to make it happen Heinz has asked customers whether they should combine two popular products They will use the portmanteau Boopz to describe the new … Read more

Monzo and RBS to allow customers to check their credit score for free

by

You’ll soon be able to monitor credit scores with your bank app: Monzo and RBS to allow customers to check for free RBS’s feature went live on Tuesday and Monzo’s will launch soon It is likely a play to improve their banking apps and attract more customers  Barclays charges £5 a month for being able … Read more

Virgin Galactic asks customers to pay £1,000 and PROVE they are serious about going to space

by

Virgin Galactic is asking potential customers to pay a £1,000 deposit to join a pool of ‘qualified prospects’ for space travel ahead of the launch of new ticket sales. They will charge more than £200,000 a pop for the tickets when they go on sale, but say that won’t be until the first of the … Read more

Jeremy Clarkson launches his farm shop… but some customers are forced to head home empty-handed

by

Crop gear! Jeremy Clarkson launches his farm shop… but some customers are forced to head home empty-handed after getting stuck in mud as rain turned field into a quagmire The former Top Gear presenter, 59, launched the ‘Squat Shop’ on Saturday It is based from his 1,000-acre farm near Chipping Norton in Oxfordshire Over 100 people turned … Read more

Virgin Media TV crashes leaving thousands of customers cut off 

by

Virgin Media TV crashes leaving thousands of customers cut off Downdetector reported over 2,000 complaints from Virgin Media customers London, Bournemouth and Portsmouth seem to be bearing the brunt of the issue Virgin Media said they are ‘aware of the issue’ and are ‘on top of this’ problem By Jemma Carr For Mailonline Published: 16:22 … Read more

Virgin Media internet, TV and website crash leaving thousands of customers cut off 

by

Virgin Media internet, TV and website crash leaving thousands of customers cut off Downdetector reported over 2,000 complaints from Virgin Media customers London, Bournemouth and Portsmouth seem to be bearing the brunt of the issue Virgin Media said they are ‘aware of the issue’ and are ‘on top of this’ problem By Jemma Carr For … Read more

Customers can only save £8 by shopping around after overdraft changes

by

The new FCA overdraft rules: How regulatory revamp leaves you WORSE off… and you can only save £8 by shopping around Shopping around for a better overdraft rate no longer saves you as much  A customer who went £1,000 into their overdraft would now save just £8 by switching Last year switching from Lloyds to First … Read more

Broadband customers are seeing their bills increase by as much as 89% when their contract ends

by

Two thirds of current broadband deals see customers hit with substantial price hikes after the contract ends, data has revealed. Out of the 68 per cent of customers hit with an automatic price rise, some providers  increase costs by as much as 89 per cent, according to data from Which?. It comes after Ofcom revealed … Read more

British Gas reverses the minimum top up limit back to £1 for prepayment customers after backlash

by

British Gas reduces the minimum top-up for prepayment energy customers back to £1 after backlash British Gas initially changed the minimum top up limit to £5 from £1  Customers complained about this and the change to Payzone terminals   The change back to a £1 minimum top up is expected to be in place by March  … Read more