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Staples is launching a pilot program to rent podcast studios for an hourly fee at seven Boston stores, part of a larger strategic shift to compete with coworking companies like WeWork The retailer is continuing its transition to a services and coworking company Customers will be able to rent podcast studios at Boston-area Staples stores … Read more
‘Send us in the opposite direction!’ Tui cruise customers claim they are being forced to holiday in ‘Coronavirus Land’ after the firm refused refunds for trip to Thailand and Singapore Tui’s Marella Cruises trip will also stop in Singapore, Cambodia and Malaysia Some customers are concerned the ship will visit ports that have closed down … Read more
Interactive Investor’s determination to take the DIY investing fight to the UK’s leading platform Hargreaves Lansdown was signalled again today. An announcement confirmed Interactive Investor is buying rival The Share Centre for £62million. The attraction for Interactive Investor is adding yet more customers to its burgeoning investment platform, which in recent years has added Alliance … Read more
Moneybarn pays more than £30m to customers after failing to treat them fairly when they fell behind on loans By Lucy White For The Daily Mail Published: 21:50 GMT, 17 February 2020 | Updated: 09:32 GMT, 18 February 2020 Moneybarn has paid more than £30m to customers after failing to treat them fairly when they … Read more
Ovo Energy will pay £8.9million to Ofgem after it found that some customers were overcharged and provided with inaccurate information. The industry watchdog said Ovo has agreed to pay the voluntary redress after some customers were undercharged while some were overcharged due to problems with its IT systems. The energy supplier, which has recently bought SSE’s … Read more
Energy provider iSupply hit with £1.5m fine after it overcharging thousands of customers By Daily Mail City & Finance Reporter Published: 21:51 GMT, 16 December 2019 | Updated: 21:51 GMT, 16 December 2019 iSupply Energy overcharged around 4,400 of its customers under the new price cap Energy provider iSupply will pay £1.5million after it overcharged thousands … Read more
Five out of the six High Street banks allow customers to bank cheques made out to their middle names By Samantha Partington For The Daily Mail Published: 22:00 GMT, 10 September 2019 | Updated: 09:13 GMT, 11 September 2019 Current account holders can still bank cheques made out to their middle names in five out … Read more
Firms are failing to warn customers who’ve bought risky or defective goods, warn experts as they call for an overhaul of recall rules By Laura Shannon For The Mail On Sunday Published: 11:29 BST, 25 August 2019 | Updated: 11:30 BST, 25 August 2019 Consumer safety experts are calling for an overhaul of the rules … Read more
Co-op goes to Glastonbury with a pop-up store in a bid to target younger customers By City & Finance Reporter for the Daily Mail Published: 21:51 BST, 5 April 2019 | Updated: 21:51 BST, 5 April 2019 The Co-op is targeting younger customers by opening shops on festival sites and university campuses as it looks … Read more