Breaking news
Thousands of Virgin Media and Sky broadband customers are left without internet as massive outage strikes across the UK Broadband outages hit customers of both providers during Thursday morning Twitter users are furious about the outage, which is affecting home and business Sky said last night it would be conducting maintenance in towns east of London By … Read more
Flybe customers have been told not to travel to the airport today in texts sent in the middle of the night after the airline collapsed putting 2,000-plus jobs at risk and leaving thousands of passengers stranded across the UK. All the regional airline’s flights from 12 UK airports including hubs at Birmingham, Manchester and Exeter have … Read more
‘Our lifeline to see my elderly parents just disappeared’: Flybe customers tell of heartbreak and fury over sudden collapse of Europe’s biggest regional airline Collapse left customers stranded at airports across the UK as airline folded Cornavirus outbreak caused a slump in demand and made bad situation worse Travellers shared their frustrations this morning as … Read more
Frustrated Thames Water customers have complained that meters fitted by the firm do not work properly and have resulted in a sharp rise in bills – and one claims his costs have doubled. The water firm has made installing meters compulsory at customers’ homes meaning many have had the devices fitted even if they don’t want … Read more
Boots stops customers making purchases with loyalty cards after hackers attack accounts Hacker used stolen passwords to attempt to break into Advantage Card account This type of cyber attack can be successful is people reuse the same passwords High street chemist said none of its systems were compromised in the attack The hack affected 140,000 … Read more
When energy minnow OneSelect went bust, another small firm successfully bid for its 36,000 customers and took on their accounts. It meant the Dunbartonshire-based Together Energy, which had just 100 staff of its own and outsourced a further 40 in South Africa, increased its customer total by 60 per cent — from 60,000 to 96,000 … Read more
Walgreens ‘error’ lets customers view other peoples’ prescriptions, names and shipping addresses in the app Walgreens says a bug in its official mobile app may have exposed sensitive data The error leaked information in the app, allowing other users to view it The data included names, prescription details, store numbers and addresses The issues occurred … Read more
Some telecoms firms are charging ex-customers up to £7.50 every month to continue using their old email addresses, an investigation by BBC Radio 4’s Moneybox uncovered. BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. Meanwhile, TalkTalk charges previous customers £5 each month to keep their old email address – … Read more
Taxi driver slams ‘devlish’ traffic warden who slapped him with a £50 fine as he helped two disabled customers using wheelchairs into his taxi Driver is fined £50 by warden as he helps woman in a wheelchair into his taxi Darren Renshaw picked up customers for a Broadway concert in Manchester The two women, aged … Read more
What is current Foreign Office advice regarding travel and coronavirus? The Foreign Office now advises against all but essential travel to 10 small towns in Lombardy and one in Veneto in Italy, which have been isolated by the Italian authorities. These towns are Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo … Read more