Customers queue for hours outside Costco as supermarket shelves were left bare across Australia

Australia descended into a panic-buying frenzy on Saturday as thousands of people rushed to stock up on food amid coronavirus fears.  Woolworths and Coles introduced strict new purchase limits last week on toilet paper, pasta, dry rice and hand sanitiser after their shelves were repeatedly raided by nervous shoppers.  One shopper in Brisbane was seen wearing … Read more

Iceland store says they won’t be accepting money that’s been in customers’ ‘mouths, bras or shoes’

Someone who is infected with the coronavirus can spread it with just a simple cough or a sneeze, scientists say. More than 4,500 people with the virus are now confirmed to have died and more than 125,000 have been infected. Here’s what we know so far: What is the coronavirus?  A coronavirus is a type … Read more

BT fined £245k by Ofcom after it overcharged EE mobile customers

BT fined by Ofcom after the telecoms giant overcharged EE mobile customers who made calls to pricey 118 numbers Ofcom fined BT after it overcharged EE customers for calling 118 numbers  The watchdog introduced a cap on 118 numbers to ensure fairer pricing  BT did not implement this new rule immediately  By Grace Gausden For … Read more

Royal Bank of Scotland offers mortgage relief to customers hit by coronavirus

NatWest and Royal Bank of Scotland mortgage customers hit by coronavirus will be able to defer repayments for up to three months if they are struggling financially RBS has said it would also waive early closure charges on fixed savings accounts  Bank will offer refunds on credit card cash advance fees to affected customers  The … Read more

Customers think Santander’s new online banking log in is less secure

Some customers of Santander have accused the bank of making its online banking less secure after it revamped the way customers log on. At the end of January, the banking giant made changes which would make it ‘easier’ for customers to log into their account, requiring them only to enter their personal ID and a … Read more

Chinese takeaway begs customers not to stay away over coronavirus fears with sign

Chinese takeaway begs customers not to stay away over coronavirus fears with sign reading ‘not been to China in over 20 years’ as UK cases hit 209 Pearl River in Reading, Berkshire, displayed sign due to a slump in business  Comes after schools in the county closed due to teacher having Covid-19  The diagnosed teacher … Read more

Top travel firms relax strict booking policies to tempt more customers on luxury breaks

Top travel firms relax strict booking policies to tempt more customers on luxury breaks as bookings fall amid coronavirus outbreak Royal Caribbean will allow cruise cancellations up to two days before departure Kuoni decided to let guests change trip dates by seven days before leaving Comes as at least six passengers died after catching virus … Read more

Customers are sprayed with ‘DISINFECTANT’ amid coronavirus panic: Costco worker douses people

Customers are sprayed with ‘DISINFECTANT’ amid coronavirus panic: Costco worker douses people at the front door like they are going through a cattle dip as fear over killer virus grips the nation Businesses across the UK are taking precautions against the spread of the virus Footage shows customers at a Costco store being given hand … Read more

Fridge makers are misleading customers over the amount of food they can hold

The chilling truth about the size of your fridge: Makers are misleading customers over the amount of food they can hold, consumer experts claim Which? investigation found average fridge capacity is exaggerated by a third Worst models overstate amount they hold by equivalent of 5 bags of shopping Manufacturers measure volume of compartments once shelves … Read more

Virgin Media admits breach exposed 900,000 customers’ personal information

Virgin Media admits breach exposed 900,000 customers’ personal information after database was left unsecured for ten months Virgin Media database was left unsecure online for 10 months The database contains personal information of 900,000 consumers  Names, emails, phone numbers and details of contracts were exposed The firm said the database was accessed by one third-party … Read more