overcharged

O2 fined £10.5m by watchdog after it overcharged 140,000 customers

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O2 fined £10.5m by watchdog after it overcharged 140,000 customers with the telecoms giant blaming billing errors The network has been fined £10.5m by Ofcom after overcharging customers  It said the mistake was due to a billing error but has since rectified the problem All customers hit have been refunded and received an extra 4% … Read more

Millions of drivers were overcharged fuel by up to £10-a-tank in lockdown 

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Millions of drivers were overcharged fuel by up to £10-a-tank in lockdown Millions of drivers were overcharged by as much as £10 per tank of fuel  Petrol prices fell off a cliff in April after US crude oil crashed into negative values But a probe found that larger filling station groups had saved millions By … Read more

BT fined £245k by Ofcom after it overcharged EE mobile customers

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BT fined by Ofcom after the telecoms giant overcharged EE mobile customers who made calls to pricey 118 numbers Ofcom fined BT after it overcharged EE customers for calling 118 numbers  The watchdog introduced a cap on 118 numbers to ensure fairer pricing  BT did not implement this new rule immediately  By Grace Gausden For … Read more