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Small energy supplier Outfox the Market has claimed the top spot in Which?’s annual customer satisfaction survey, rising from a lowly 19th position last year. The provider, which frequently offers some of the cheapest deals on the market but but has not always been renowned for its customer service, received an impressive customer score of … Read more
Con artists played by Michael Caine and Steve Martin chose the glitzy French Riviera to find their victims in the classic film Dirty Rotten Scoundrels. And now glamorous fraudsters from France are using the lure of luxury to dupe British businesses. Anna McKay heads one of them. She was thrilled to receive a £44,000 order … Read more
Experts warn households could be forced onto more expensive energy tariff with new supplier by the end year 5 suppliers have gone bust in the last 12 months Those with one are moved to another supplier by the regulator when this occurs But tariffs can often be more expensive By Laura Shannon, Financial Mail on … Read more
Experts warn households could be forced onto more expensive energy tariff with new supplier by the end year By Laura Shannon, Financial Mail on Sunday Published: 21:52 BST, 17 October 2020 | Updated: 21:52 BST, 17 October 2020 Hundreds of thousands of households could be forced to move to a more expensive energy tariff with … Read more
Energy suppliers can claim to offer environmentally-friendly green tariffs by paying as little as 93p per customer per year to renewable power plants, it has emerged. Companies which supply electricity to Britons can buy green energy certificates cheaply from wind farms and hydroelectric power stations. They then have the right to call their tariffs ‘renewable’, … Read more
The energy regulator put new rules in place earlier this year to help households get any credit back from their old supplier if they switch – but these rules aren’t working, new research has revealed. Customers have been left waiting for months to get their money back, according to data from Which?, with just six … Read more
Top aerospace companies plotting £1bn bailout fund to help suppliers stricken by coronavirus crisis By Daily Mail City & Finance Reporter Published: 21:50 BST, 9 August 2020 | Updated: 21:50 BST, 9 August 2020 Top aerospace companies are plotting a £1billion bailout fund to help suppliers stricken by the virus crisis. The fund would help … Read more
The energy comparison website industry is a ‘parasite market’ that adds £100million a year to the gas and electricity bills paid by households who rarely even switch to the best deals, research by academics has concluded. A University of Leeds study has discovered that energy suppliers typically hand over at least £25 in commission to … Read more
Energy bills to fall by an average of £84 a year as watchdog cuts price cap on suppliers to a record low From October a typical family should pay no more than £1,042 a year Around 11million loyal customers are thought to be overpaying on energy bills Energy prices are lower as a result of … Read more
Energy suppliers restart smart meter installations but customers will be screened by call centre workers By Miles Dilworth For The Daily Mail Published: 22:01 BST, 2 June 2020 | Updated: 23:20 BST, 2 June 2020 Energy suppliers are restarting smart meter installations after a two-month pause Energy suppliers are restarting smart meter installations after a … Read more