I returned a Prada handbag but the firm refused a refund saying it was used
I purchased a re-edition nylon bag from Prada on 13 October 2020 for my girlfriend’s birthday but she didn’t like it so we decided to return it. I contacted Prada on 16 October to arrange a return and a collection from DHL. After initially not collecting it when it was meant to, the parcel was … Read more