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Why wouldn’t Barclays let me close my account and move £38,000? Customer left waiting EIGHT weeks to transfer foreign currency Robert Cooper closed his main Barclays current account in 2017 Last December, he tried to close three foreign currency accounts and move cash For eight weeks a string of bank employees told him he was … Read more
Greggs customer who dropped paper bag after eating snack is hauled to court 11 YEARS later over £175 fine Grace Firth, 32, from Stockport, was convicted in her absence in August 2009 She had apparently dropped a Greggs paper bag on the ground in Manchester Student was ordered to pay £180 in costs which was … Read more
Digital car rental service briefly strands customer in the California mountains after poor cell reception kept vehicle from syncing with servers A California woman rented a car through the sharing app Gig, which requires cell service to authenticate the rental every time the engine is turned on The woman had parked in a remote area … Read more
A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time. Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more
Telecoms firms pledge to improve customer service and offer fairer deals after signing up to new guidelines By Amelia Murray For The Daily Mail Published: 22:54 BST, 4 June 2019 | Updated: 09:21 BST, 5 June 2019 The UK’s biggest telecoms firms have promised to improve customer service and offer fairer deals after signing up … Read more