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I bought an iPad from John Lewis in September 2017. I started having problems, so they suggested I send it back. Three weeks later, a reconditioned iPad was returned to me. In the past three years, I have had three reconditioned iPads — always with problems. With the latest one, I am having to charge … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. P.M. writes: My wife and I were looking at investing £20,000 and found the Investment Chronicle website offering … Read more
ASK TONY: When my partner died Virgin Mobile told me it would take a year to cancel his phone contract – and then kept charging! By Tony Hazell for the Daily Mail Published: 22:01 BST, 8 October 2019 | Updated: 10:19 BST, 10 October 2019 In December 2016 I took out phone contracts for myself … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. T.M. writes: In 2016, I held shares in mining company Amari through Barclays Stockbrokers. Amari was bought by … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms K.P. writes: I fell for a sales pitch from Easytrade.biz, and now I am unable to withdraw … Read more
JEFF PRESTRIDGE: How much longer can the Woodford Equity Income fiasco continue? Equity Income has generated paper losses for investors of 14.9 per cent Over one year, the losses are a toe-curling 28.1 per cent Shares in Eddie Stobart – a key Equity Income holding – suspended on Friday By Jeff Prestridge for The Mail … Read more
I booked a family holiday to Greece for myself, my husband and three children going out with British Airways and returning with easyJet. In late March I was diagnosed with non-Hodgkin’s lymphoma and told I could not travel abroad in the summer as I would be undergoing chemotherapy. EasyJet was amazing, offering a voucher for … Read more
In February, intruders broke in to my home, using a blowtorch to burn off the locks on two PVC double-glazed doors to the conservatory and the kitchen. I claimed for two replacement doors with my home insurer, Ageas, as both doors and frames were damaged. At the time of my initial call, it offered a … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. T.B. writes: I received a cold call from a Mr Stuart Walker, then a letter claiming to be from … Read more
I’ve come into some money and would like to pay down my mortgage but my lender has an overpayment limit – is there any way around this? By This Is Money Reporter Published: 07:46 GMT, 16 April 2019 | Updated: 15:40 GMT, 16 April 2019 I’ve recently received a generous lump sum of cash and … Read more