moneyexperts

ASK TONY: John Lewis broadband shambles has left me out of pocket and in fear of the bailiffs 

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I have been a John Lewis broadband customer since 2017 and, on January 1, I renewed my contract for £25 per month. However, after this, two refunds appeared on my bank statement and, on January 17, my landline was cut off. John Lewis said my bank had refused one of my direct debits. But my … Read more

TONY HETHERINGTON: Why won’t HSBC let me buy medicinal cannabis with Bitcoin?

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Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  S.M. writes: I tried to buy Bitcoin using my online account with First Direct, which is part of HSBC.  … Read more