EasyJet now offering travellers online refunds in U-turn after customer complaints

EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to call for … Read more

Woman customer throws punches at shop staff as brawl breaks out over social distancing rules 

Shocking moment woman customer throws punches at shop staff as brawl breaks out over social distancing rules She was said to have become angry at the man failing to follow social distancing It happened at the New Medina Store in the Lozells area of Birmingham on Easter Sunday A man in a red top tried … Read more

Disney customer services worker is sacked after telling stunned British subscriber to ‘suck my d***’

Disney customer services worker is sacked after telling stunned British subscriber to ‘suck my d***’ when he complained he couldn’t watch Brother Bear IT worker Reece Scott, 23, received the foul-mouthed response asking for help Disney+ employee also told him to ‘eat s***, w****’ on the live chat function The company confirmed their employee had … Read more

Pizza Hut driver and customer awkwardly negotiate delivery sticking to social distancing rules 

Leave the dough on the ground! Pizza Hut driver and customer awkwardly negotiate delivery and payment while sticking to social distancing rules Johnny Quirarte ordered food from Pizza Hut but wanted to socially distance Negotiated with delivery driver to leave the pizza before coming back for cash The funny exchange was recorded at Johnny’s home … Read more

Ice cream parlour Sprinkles is fined £5,000 after customer receives live COCKROACH in their food

Ice cream parlour Sprinkles is fined £5,000 after customer receives live COCKROACH in their food Popular ice cream parlour Sprinkles Gelato has been fined £5,000 after a customer was served a live cockroach in their food Dessert-chain Sprinkles has restaurants dotted across the south coast of Britain An inspection showed that one of their parlours … Read more

Coronavirus UK: BP garage worker SPITS at customer in gloves row

This is the shocking moment a petrol station worker spits at a customer and threatens him with a bat after he raised hygiene concerns amid the coronavirus crisis.  In a shocking video, filmed at a BP garage in Coventry on Wednesday, the shopper, wearing a hi-vis jacket, can be seen having an argument with an … Read more

Pharmacist wears hazmat suit to deliver prescription to elderly customer

Pharmacist wears hazmat suit and full protective clothing to deliver prescription to elderly customer NHS England confirmed they planned to support medicine home deliveries  Across the UK, pharmacists are delivering prescriptions to vulnerable patients  The patient opens the door and picks up the delivery once the pharmacist is at a safe distance – limiting the … Read more

Shocking moment Iceland staff manhandle elderly customer out of store amid panic buying chaos

Shocking moment Iceland staff shove and manhandle an elderly customer out of the store while waiting shoppers pile toilet roll onto the conveyor belt as panic buying grips country Incredible video shows argument breaking out at shop in Ilford, east London Store workers can be heard repeatedly telling the older shopper to ‘get out’ A … Read more

UK’s Sainsbury’s to limit customer purchases, close…

Sainsbury’s is restricting customer purchases to combat panic buying, closing its in-store cafes and beefing-up online services to get it through the coronavirus crisis. Britain’s grocery industry has struggled for over a week to keep shelves stocked in the face of intense panic buying, which got worse on Tuesday despite weekend appeals for calm from … Read more

Caffe Nero customer slams chain for £4 panini with ‘one strip of bacon and a quarter of a sausage’

Fuming Caffe Nero customer slams coffee chain for serving £4 all-day breakfast panini with ‘one strip of bacon and a quarter of a sausage’ Rosanne Emma Hassall was given panini containing a few tiny fragments of meat She ordered the ‘all day breakfast egg, bacon and sausage’ at Manchester airport Picture shows panini with shredded … Read more