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EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning Some other airlines still asking people to call for … Read more
Passengers who have had flights cancelled during the coronavirus lockdown have been left fuming as airlines put up barriers to cash refunds they are entitled to. Many customers are waiting to receive hundreds, sometimes thousands, of pounds from airlines and travel firms who have cancelled trips thanks to the ongoing pandemic. Yet, they are discovering … Read more
On Monday morning at 7am, easyJet announced it was grounding its entire fleet until further notice. An hour and 27 minutes later, easyJet emailed to encourage me to check in online for our family’s flights to Geneva on Good Friday. If I go to my easyJet online account, it still gives no indication that those … Read more
BT Sport customers can apply for refunds as sporting events are called off due to coronavirus outbreak By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 BT Sports customers can claim back the value of one month’s membership BT Sport customers can now … Read more
For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more
Passengers across Britain are being denied cash refunds from airlines despite the Foreign Office travel ban amid the coronavirus pandemic. Dozens have got in touch with MailOnline over the past 24 hours saying they are only being offered the chance to rebook after their holidays were cancelled. Others have been unable to get through to … Read more
Ryanair, easyJet and BA are among airlines refusing cash refunds to passengers despite Foreign Office travel ban due to global coronavirus Thousands of travellers are desperate to cancel their upcoming holidays It follows Government’s warning against all but essential travel to anywhere Which? found carriers are refusing refunds on flights still scheduled to run ** … Read more
Commuters with rail season tickets will get a refund as part of the Government’s rescue package. Hundreds of thousands of passengers holding monthly or annual passes will get their money back for ‘time unused on their tickets,’ the Department for Transport (DfT) said. Ministers also announced that passengers with advance tickets for travel over the coming … Read more
Private schools may offer parents partial refunds and freeze fees for next year after being forced to close over coronavirus Private schools are considering returning a portion of fees for the summer term Neil Roskilly, chief executive of the Independent Schools Association, said some ‘will also freeze fees for next year’ Some parents not withholding … Read more
British Airways accused of ‘deliberately blocking online cash refunds for flights’ by ‘hiding’ the application form Frequent flyer website says British Airways is denying customers a legal right The issue is not arising when customers ask for refunds over the telephone An IT-savvy frequent flyer eventually found a workaround for the problem Coronavirus symptoms: what … Read more