Breaking news
The tourism industry has taken a major hit during the coronavirus crisis with STA Travel UK announcing that it had collapsed today. The student travel firm announced on their website on Friday that it had ceased trading and will closes all 50 shops, leaving travellers chasing refunds. The travel agency, which specialises in package tours … Read more
Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds in breach of promises made to the aviation watchdog, says Which? Which? has slammed airlines for continuing to deny holidaymakers refunds After a CAA review, Ryanair said it would clear all refund requests by July 31 However, passengers have complained that they are still waiting … Read more
Blameless victims of sophisticated bank scams are being left thousands of pounds out of pocket because of a refund ‘lottery’. Under rules which were introduced in May last year, banks are meant to refund fraud victims who have taken reasonable care to protect themselves. Yet firms continue to wriggle out of paying refunds and treat … Read more
Airlines have been accused of getting away ‘with a slap on the wrist’ after brazenly breaking the law for months and denying holidaymakers millions of pounds in refunds. The aviation watchdog has named and shamed easyJet, Virgin Atlantic and Ryanair as being among the worst airlines for cash refund delays. In some cases, passengers have … Read more
Parents who pay into childcare voucher schemes being denied refunds by their employers, despite not being able to use vouchers during lockdown By Amelia Murray For The Daily Mail Published: 00:22 BST, 29 July 2020 | Updated: 00:22 BST, 29 July 2020 Parents who pay into childcare voucher schemes are being denied refunds by their … Read more
From passport applications to holiday refunds, we can help: The Holiday Guru answers traveller queries By Daily Mail Reporter Published: 10:50 BST, 18 July 2020 | Updated: 10:50 BST, 18 July 2020 The Holiday Guru is always on call to answer your questions. This week issues tackled include holiday refunds, passport applications and booking hotels in … Read more
Nearly 100,000 drivers could have fines refunded after watchdog rules road signs inadequate on one of Britain’s most lucrative bus lanes that brought in £6,000 a day for council A tribunal ruled that the signage on the bus lane in Newcastle was inadequate Thousands of motorists could now have their fines overturned after the ruling … Read more
Holiday firms have been warned of legal action over a failure to pay refunds to millions of angry and disappointed customers. Holiday giants have been routinely trying to fob people off with vouchers or an offer to re-book for a later date. And many have added to the misery of people who have lost holidays by … Read more
Two million dental plan customers face lottery on securing payment breaks and refunds By Fiona Parker For The Daily Mail Published: 22:00 BST, 7 July 2020 | Updated: 22:00 BST, 7 July 2020 More than two million dental patients face a lottery on securing payment breaks. Denplan allows customers to choose a dentist and spread … Read more
Britons can travel to 73 destinations – including France, Italy, Spain, Germany, New Zealand, Malta and Barbados – with no mandatory quarantine upon returning to England from July 10. The government’s official website does not immediately specify whether the countries on the list will reciprocate the quarantine-free arrangements. It instead urges travellers to check the individual rules … Read more