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Package holiday firms have been accused of illegally withholding £1billion in refunds to families whose holidays were cancelled due to the pandemic. Around 9.4million people have lost a trip since coronavirus hit the UK – and the figure will rise again with a new lockdown and government ban on foreign holidays. However, many of the … Read more
Britons living under Tier Three lockdown will not get refunds for holidays and flights they were due to take – but could be allowed to switch dates at no extra cost. The restrictions earmarked for Liverpool, Manchester, Lancashire and South Yorkshire ban all non-essential travel outside the affected region. In Wales, households are banned from … Read more
Holidaymakers are out of pocket by an average of nearly £1,800 because airlines and travel companies have refused to give refunds for cancellations. Consumer groups have seen a surge in people making claims against companies or credit card providers because of COVID-related cancelled trips. On average, consumers are out of pocket by £1,781 because airlines … Read more
Pressure has continued to build on universities to give refunds for the ‘sub-standard’ student experience caused by the coronavirus pandemic. It came as the under-fire Education Secretary Gavin Williamson effectively confirmed the problem would last for months, revealing they would have to quarantine for a fortnight in their halls if they want to go home for … Read more
Students at universities hit by coronavirus should seek tuition fee refunds if the quality of their course slips, the higher education watchdog said last night. At least 40 universities have recorded virus cases – around one in four – leaving thousands of students locked down in halls. They have complained of ‘disgusting’ conditions as they are … Read more
A car dealer who sold death-trap second-hand vehicles tried to stop customers getting justice after he was sued, a Daily Mail investigation can reveal. Ahmed Alwaheeb’s firms sold cars riddled with faults – and which sometimes had government recall notices that required manufacturers to fix safety issues – but refused to refund customers. However, when … Read more
One of the UK’s biggest package holiday operators has agreed to pay out all refunds to customers who saw their trips cancelled due to coronavirus. Tui vowed to make the payments by the end of the month – after the Competition and Markets Authority (CMA) revealed it had received thousands of complaints from passengers claiming … Read more
UK holidaymakers claim British Airways’ refused to give them a refund for their cancelled flights to the US and instead handed them travel vouchers they never asked for. Gordon and Margaret Minto, from South Shields, said they emailed the airline asking for their money back after their trip was cancelled amid the coronavirus pandemic. The couple … Read more
Travel firms are wrong to deny parents refunds for cancelled school trips, watchdog rules By Amelia Murray For The Daily Mail Published: 22:01 BST, 1 September 2020 | Updated: 22:38 BST, 1 September 2020 A junior rugby team from Jarrow, Tyne and Wear, is battling for a £30,000 refund after its trip to Florida was … Read more
‘Do I have to return to the UK immediately if the air bridge agreement with Greece ends?’: The Holiday Guru solves traveller queries, from quarantine rules to Tui refunds By Daily Mail Reporter Published: 13:15 BST, 25 August 2020 | Updated: 13:16 BST, 25 August 2020 The Holiday Guru is always on hand to answer … Read more