Customers vent anger at Ocado meltdown

Customers vent anger at Ocado meltdown with complaints about delayed deliveries and product substitutions By Daily Mail City & Finance Reporter Published: 22:05 BST, 2 April 2020 | Updated: 22:05 BST, 2 April 2020 Ocado’s customer service ratings have collapsed in the last month Ocado’s customer service ratings have collapsed in the past month as … Read more

Ocado buys 100,000 testing kits for staff costing £1.4million supermarkets ramp up safety

Ocado has bought 100,000 coronavirus testing kits for its staff at a cost of £1.4million, but has promised to hand them over to the NHS if they need them. The food delivery company is the latest to ramp up protective measures by making sure all of their workers are tested regularly so they are safe … Read more

Sainsbury’s and Ocado stop deliveries from certain customers hours after Britain goes into lockdown

Supermarket chaos as Boris Johnson orders Britons to stay OUT of stores – but all the home delivery slots are taken for WEEKS Tesco and Asda delivery slots unavailable until April as websites go down Ocado and Sainsbury’s are not taking deliveries from newly registered accounts It comes as Boris Johnson encouraged the country to … Read more

Ocado stops new customers from signing up as it struggles to cope with demand

Britain’s biggest online-only supermarket, Ocado, has stopped new customers from signing up as the business is overwhelmed by orders from people staying indoors to avoid the coronavirus pandemic. The retailer said it will be out of action until March 21 due to ‘a simply staggering amount of traffic’ as all supermarkets now face a major upswing … Read more

Supermarkets warn shoppers could wait more than a week for deliveries as Ocado takes its app offline

Supermarkets warn shoppers could wait more than a week for deliveries as Ocado takes its app offline and Sainsbury’s, Tesco and Morrisons are forced to drop rivalries and share vans and depots A surge of panic-buying and large orders means online shops are ill-prepared Leading supermarkets will work together to ensure shopping is delivered But … Read more

Ocado website goes down and Asda online shoppers experience problems

Now online supermarket services are hit by coronavirus panic-buying as Ocado website goes down, Asda shoppers struggle and Tesco delivery slots are booked up days in advance Ocado app and website experienced technical issues this morning for many Asda shoppers were also having issues accessing the website to add items Comes as many continue to … Read more

DIRECTOR DEALS: Ocado chairman Lord Rose pockets £1.7m selling shares

DIRECTOR DEALS: Ocado chairman Lord Rose pockets £1.7m selling shares in the online grocer By Daily Mail City & Finance Reporter Published: 21:50 GMT, 28 February 2020 | Updated: 22:15 GMT, 28 February 2020 Ocado chairman Lord Rose pocketed £1.7million by selling 150,000 shares in the online grocer.  The 70-year-old Conservative peer, who has chaired … Read more

Ocado set to invest £600m on robotic warehouses this year

Ocado set to invest £600m on robotic warehouses this year as it prepares to launch international partnerships By Tom Witherow For The Daily Mail Published: 23:10 BST, 11 February 2020 | Updated: 23:10 BST, 11 February 2020 Ocado will double the amount it is spending on robotic warehouses to £600million this year as it prepares … Read more