ASK TONY: Why does John Lewis keep sending me faulty iPads?

I bought an iPad from John Lewis in September 2017. I started having problems, so they suggested I send it back. Three weeks later, a reconditioned iPad was returned to me. In the past three years, I have had three reconditioned iPads — always with problems. With the latest one, I am having to charge … Read more

TONY HETHERINGTON: This ‘bricks and mortar’ bond falls through cracks

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. P.M. writes: My wife and I were looking at investing £20,000 and found the Investment Chronicle website offering … Read more

ASK TONY: Virgin Mobile made wrong call on phone bill when my partner died

ASK TONY: When my partner died Virgin Mobile told me it would take a year to cancel his phone contract – and then kept charging! By Tony Hazell for the Daily Mail Published: 22:01 BST, 8 October 2019 | Updated: 10:19 BST, 10 October 2019 In December 2016 I took out phone contracts for myself … Read more

TONY HETHERINGTON: Barclays’ delay on mining certificate cost me £10,628 

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. T.M. writes: In 2016, I held shares in mining company Amari through Barclays Stockbrokers. Amari was bought by … Read more

TONY HETHERINGTON: Why Easytrade really does swim with the sharks

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers’ corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms K.P. writes: I fell for a sales pitch from Easytrade.biz, and now I am unable to withdraw … Read more

ASK TONY: BA offered £66 for £1,181 flights after my cancer diagnosis

 I booked a family holiday to Greece for myself, my husband and three children going out with British Airways and returning with easyJet. In late March I was diagnosed with non-Hodgkin’s lymphoma and told I could not travel abroad in the summer as I would be undergoing chemotherapy. EasyJet was amazing, offering a voucher for … Read more

TONY HETHERINGTON: Why are police still turning away firms that report being cloned?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  T.B. writes: I received a cold call from a Mr Stuart Walker, then a letter claiming to be from … Read more

TONY HETHERINGTON: Beside Asset Management won’t return any cash despite my ‘£84,000 profit’

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  S.A. writes: I was looking for investments and came across a company called Beside Asset Management. I did some … Read more

TONY HETHERINGTON: Why won’t HSBC let me buy medicinal cannabis with Bitcoin?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  S.M. writes: I tried to buy Bitcoin using my online account with First Direct, which is part of HSBC.  … Read more

Tony Booth’s fourth wife discusses her extraordinary life and the actor’s battle with Alzheimer’s

Till death us do part — my love for Tony Booth: Fourth wife of Cherie Blair’s father discusses her extraordinary life and the actor’s battle with Alzheimer’s Tony Booth was known for his ‘Jack the Lad’ persona until his death last year  The actor married four times and had eight daughters including Cherie Blair  His fourth … Read more