Ryanair

Should Ryanair be trying to get people to fly uninsured and against advice?

by

It says a lot about Ryanair’s reputation for customer service that writing a column critical of it feels daft. Nonetheless, the airline that made its name by combining cheap flights with cheap shots at customers had until recently somewhat stepped up its game. Seemingly, having decided that it had taken being mean to customers as … Read more

Ryanair says that 91 per cent of its customers rate it as either ‘excellent’, ‘very good’ or ‘good’ 

by

Ryanair says that 91 per cent of its customers rate it as either ‘excellent’, ‘very good’ or ‘good’ MailOnline’s etiquette expert William Hanson said Ryanair is ‘joyless’ But the carrier’s October ‘Rate My Flight’ poll yielded largely positive results Ryanair revealed that 97 per cent of its October flights arrived on time  By Ted Thornhill, … Read more

Ryanair boss calls lockdown a ‘cover-up for Boris Johnson’s political mismanagement’ amid £178m loss

by

Ryanair boss Michael O’Leary claims new lockdown is a ‘cover-up for Boris Johnson’s political mismanagement’ – as airline suffers £178m loss in first half of 2020 and predicts WORSE to follow Ryanair announced losses of £178million from the coronavirus pandemic Ireland-based low cost airline said it ‘expects record higher losses’ to come By Dan Sales … Read more

Woman seeks ‘hero’ Ryanair passenger who paid her £50 luggage charge 

by

A mother says she is desperate to track down the Good Samaritan who stepped in to pay her oversized luggage charge after staff ruled her bag was too big for the cabin. The ‘hero’ was filmed footing the £50 bill for the ‘distressed’ passenger by a fellow flyer as travellers were attempting to board a … Read more

Two British tourists who caused drunken chaos on Ryanair flight from Alicante avoid jail

by

Two British tourists who got drunk at an all-day party during their last day in Alicante then caused chaos on Ryanair flight to UK avoid jail with £300 fines after no evidence was sent to court Sinead Fisher, 30, and Andrew Robinson, 26, knocked back alcohol before flight When on the Ryanair plane they were … Read more

Passenger removed from Ryanair flight from Liverpool to Tenerife following mid air ‘altercation’

by

Passenger on Ryanair flight from Liverpool to Tenerife is removed from plane by police after it was forced to divert to Lisbon following mid air ‘altercation involving splattered blood’  Ryanair flight FR4346 was forced to divert after a passenger became disruptive  After landing in Lisbon, police boarded the plane and removed the passenger   Witnesses revealed … Read more

Ryanair cuts flights between November and March to 40% of normal level

by

Ryanair cuts flights between November and March to 40% of level 12 months earlier due to European coronavirus travel restrictions Dublin-based airline will axe more than one in three of its flight routes this winter Move is due to low demand amid coronavirus travel restrictions across Europe It will only maintain up to 65% of … Read more

Model was ‘told to put on a dirty mask on Ryanair flight after she was stopped from wearing her own’

by

Model was ‘told to put on a dirty mask on a Ryanair flight after she was stopped from wearing her own’ Bluebell Wooi claims she was told to take off her floral reusable face covering Instead cabin crew ordered her to ask the other passengers for a spare mask But only one she found was … Read more

Ryanair is RIGHT: Travel expert Rob Burgess on why the carrier’s Covid rebooking policy is sensible

by

A travel expert has come to the defence of Ryanair, saying that some airlines may come to regret not matching its not-so-generous pandemic fee-waiving policies. Millions of passengers have seen their holiday plans collapse as a result of the government closing travel corridors to fight the pandemic – and in response, airlines have introduced policies … Read more

Health worker reports Stansted and Ryanair to police after staff let passengers board without mask

by

Public health worker, 36, reports Stansted and Ryanair to police after mask-free security staff let passengers board without covering-up – as airport is hit by wave of Covid complaints Rebecca McDonald, 36, claimed staff allowed people with no face mask to board She said workers accused her of being rude and ‘threatened not to let … Read more