Anger for British Airways passengers as IT meltdown leaves them unable to access bookings online
British Airways rolled out a ‘cost effective’ IT system in October 2015. But since its launch, the system has caused a host of problems costing the company more than £100 million. Workers say it crashes ‘all the time’ and check-in staff are regularly reduced to tears by its glitches. – The new BA ‘FLY’ system … Read more