My fridge-freezer broke over 5 months ago and my insurer still hasn’t paid out. What can I do?  

I have an American style Electrolux fridge-freezer, that cost £1,600 when I purchased it, with an LCD screen on the front which is what apparently makes the whole fridge operate. The door was damaged in an accident five months ago meaning neither the fridge nor the freezer has worked since. I made a claim with … Read more