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The pandemic has dominated news headlines this year with Covid-19 affecting everybody in one way or another. The coronavirus has had a big knock-on effect on consumers, and This is Money has received thousands of reader complaints in 2020, many from customers struggling to get their problems sorted. Some have seen holidays cancelled, and others … Read more
That’s barking! Pet insurance premiums hit £1k-a-year amid soaring costs, consumer watchdog says Dog owners pay an average of £420 a year for pet cover while cat owners £264 At renewal, premiums typically rise by £84 for dogs and £40 for cats There has been a surge in the number of families buying pets over lockdown … Read more
New generation of banks ‘are best for customer service’: Big banks that deserted High Street to swell profits are slammed by consumer group Which? survey of 4,500 customers rated 24 banking brands Starling Bank finished top with an overall customer service score of 88 per cent RBS had 61 per cent, and TSB and Santander … Read more
Tesla Model S and Y cars are dropped from Consumer Reports’ ‘recommended’ list due to reliability concerns Consumer Reports is no longer recommending some Tesla cars The Model S sedan and Model Y crossover SUV dramatically dropped in ratings The report cites Model S’ air suspension and main computer and touch screens The Model Y lost … Read more
Whenever you purchase an item, whether that be online or in store, you will automatically be protected by consumer rights. These rights, which are enshrined in law, will ensure you will be covered when you buy goods and services should anything go wrong. Knowing these rights is incredibly important and many consumers may think are … Read more
How big screens have trashed the tiny telly: Bad sound and picture quality means smaller sets are not worth buying as firms have given up on them, consumer experts claim Consumer experts say that TV sets measuring 32in or less are not worth buying They say lack of demand means manufacturers have now effectively given up … Read more
Storm and heavy rain damage is a real problem for homeowners and late summer and early autumn have seen bad weather and floods in some places. While not as damaging as some of the severe storms seen at the start of the year, the weather has still caused damage across the country and the coming … Read more
The way in which people are booking flights has altered massively thanks to the coronavirus pandemic. Many have seen holiday plans scuppered in recent months and a battle to obtain refunds. However, appetite for an overseas trip hasn’t waned for everyone – and it appears last minute bookings, to see what countries are on the … Read more
Kym Marsh wears a daisy print top and grey skinny jeans as she films outside for her BBC consumer affairs show By Charlotte Dean For Mailonline Published: 18:32 BST, 15 September 2020 | Updated: 18:32 BST, 15 September 2020 She revealed that she is ‘back on the right road’ with her fitness journey after an injury … Read more
Amazon is accused of inflating prices during the coronavirus pandemic by a consumer watchdog that found evidence of price gouging. Public Citizen released a report detailing ‘significant price increases’ on a number of essential products sold both by Amazon and third-party sellers. Items included hand sanitizers, toilet paper, face masks and corn starch, which saw … Read more