Cold callers blamed for test and trace failures due to NHS using 0300 numbers

Cold callers are being blamed for failures in the NHS Test and Trace service because people do not want to answer ‘unrecognisable’ 0300 numbers.  Call centre staff trying to reach people who have come into contact with positive coronavirus cases say many people ignore their calls because the 0300 prefix is often used by cold … Read more

Callers were forced to wait 15 minutes to talk taxes with HMRC in May

Callers were forced to wait 15 minutes to talk taxes with HMRC in May- more than double the average waiting time for March By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 14 July 2020 | Updated: 22:01 BST, 14 July 2020 Callers to HMRC customer services were put on hold for an … Read more

Thousands of test and trace callers failed to find a SINGLE contact of a coronavirus patient

Thousands of test and trace callers failed to find a SINGLE contact of a coronavirus patient, investigation reveals Government said new contact tracing system has been a success so far One call handler said they’ve had zero cases and done two to three shifts a week Test and trace system has been unable to contact … Read more

A Sydney talkback radio host is flooded with prank callers asking about ‘male brothels’

A Sydney talkback radio host is flooded with prank calls asking about ‘male brothels’ after opening the phone lines to listeners By Demeter Stamell For Daily Mail Australia Published: 10:58 BST, 19 June 2020 | Updated: 10:58 BST, 19 June 2020 2SM radio host Brent Bultitude must be feeling relieved the weekend is finally here. The … Read more

We reveal how you can haggle down window prices and how the vulnerable can tackle the cold callers 

Double glazing salesmen have not had the best reputation over the years, with some bad eggs using questionable tactics to get homeowners to part with their cash.  Much like the BBC sitcom White Gold where actors Joe Thomas and James Buckley encourage customers to spend thousands of pounds on, often unnecessary, new windows, households up … Read more