Broadband customers charged up to £90 a year to keep email addresses after they switch providers

Some telecoms firms are charging ex-customers up to £7.50 every month to continue using their old email addresses, an investigation by BBC Radio 4’s Moneybox uncovered.  BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. Meanwhile, TalkTalk charges previous customers £5 each month to keep their old email address – … Read more

FCA warns banks to play fair in switch from Libor to Sonia

The financial watchdog has warned banks it will be watching like a hawk to ensure they play fair as they shift businesses and borrowers from the discredited Libor interest rate. A senior Financial Conduct Authority director told This is Money that if it sees problems with banks it will ‘challenge hard’ and ‘intervene’, to reassure … Read more

Government urges banks to ‘move quickly’ to help 14,000 mortgage prisoners to switch deals

Ministers fired a warning shot at banks this week as the top six lenders stand accused of failing to help mortgage prisoners switch to a better deal. In an open letter Treasury ministers urged banks to move quickly to help mortgage prisoners following some four months of inaction from lenders.    The UK’s financial watchdog introduced … Read more

Very’s Nintendo Switch Black Friday deal sold out but here’s the next best offers

The best Nintendo Switch offers: Very’s epic Black Friday deal has sold out but there are still huge savings at Amazon, Argos, Tesco and GAME By Corinna Burton For Mailonline Published: 20:34 BST, 29 November 2019 | Updated: 15:40 BST, 30 November 2019 Black Friday 2019 is well under way, and although shops in some locations … Read more

Mortgage prisoners may finally be able to switch to a better deal

Mortgage prisoners may finally be able to switch to a better deal after the City watchdog relaxes its rules By Sarah Davidson For Thisismoney.co.uk Published: 16:06 BST, 28 October 2019 | Updated: 16:06 BST, 28 October 2019 Mortgage prisoners locked into expensive rates have been offered a potential lifeline after the financial watchdog relaxed its … Read more