shambles

TONY HETHERINGTON: ScottishPower’s billing shambles may bankrupt us

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TONY HETHERINGTON: ScottishPower’s billing shambles may bankrupt us By Tony Hetherington, Financial Mail on Sunday Published: 23:47 GMT, 7 March 2020 | Updated: 23:47 GMT, 7 March 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have … Read more

ASK TONY: John Lewis broadband shambles has left me out of pocket and in fear of the bailiffs 

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I have been a John Lewis broadband customer since 2017 and, on January 1, I renewed my contract for £25 per month. However, after this, two refunds appeared on my bank statement and, on January 17, my landline was cut off. John Lewis said my bank had refused one of my direct debits. But my … Read more