ASK TONY: John Lewis broadband shambles has left me out of pocket and in fear of the bailiffs 

I have been a John Lewis broadband customer since 2017 and, on January 1, I renewed my contract for £25 per month. However, after this, two refunds appeared on my bank statement and, on January 17, my landline was cut off. John Lewis said my bank had refused one of my direct debits. But my … Read more