secrets

Sparkling secrets of five-star luxury: How the world’s most glamorous hotels earn their stripes

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Sparkling secrets of five-star luxury: How the world’s most glamorous hotels earn their stripes Neil Simpson reveals what guests should expect when staying in a five-star hotel He says they should offer 24-hour concierge as well as housekeeping services Most have restaurants with big-name chefs and cutting-edge bars and spas A big focus is on the … Read more

Former British Airways steward reveals cabin crew secrets in book Journey Of A Reluctant Air Steward

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A former British Airways chief steward has given a fascinating insight into what cabin crew are really thinking during service. In Journey Of A Reluctant Air Steward, Simon J Marton produces a Jumbo-sized volume of revelations from his time in the skies. He describes how he would analyse passengers as they boarded for potential trouble-makers, … Read more