UK’s biggest airlines and travel operators are ‘flouting the law’ by delaying refunds, says Which?
Airlines and travel operators are flouting the law by delaying refunds for cancelled holidays, an investigation has found. Customers with package holidays are legally entitled to their money back within 14 days of cancellation, while airlines should refund passengers within seven days. However, a major survey of the UK’s 20 biggest travel firms by consumer … Read more