LV ‘temporarily’ stops selling travel insurance due to coronavirus

Insurance giant LV has stopped selling travel insurance due to coronavirus, in a move described by one expert as ‘alarming’.  In a message on its website, the company said it was ‘unable to give’ new customers travel insurance ‘at the moment’, and said it had ‘made the difficult decision to pause the sale of travel … Read more

Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain risk overpaying £3.5billion on their energy bills this year as they stick to expensive standard variable tariffs from the Big Six, new research claims. The energy giants are all set to price their SVR within an average of £1.33 of the new price cap level, which is due to … Read more

Rural areas promised better internet as Government pledge £5bn towards speedy broadband

Rural areas promised better internet as government pledges £5bn towards speedy broadband and £510m towards 4G coverage The Chancellor pledged £5bn towards speedy broadband in rural areas Government also announced £510m investment into 4G coverage  It is hoped the changes will improve connectivity in the hardest to reach places  By Grace Gausden For This Is … Read more

Government pushes for greener businesses as taxes raised for gas bills but frozen for electricity

Government pushes businesses to go greener as taxes are raised for gas bills – but frozen for electricity rates Chancellor announced in the Budget that gas levies will rise  Changes will come into effect in April 2022  Electricity is better for the environment than gas – but is currently taxed more  By Grace Gausden For … Read more

Scottish Power facing Ofgen probe after litany of complaints

Scottish Power is facing an inquiry by the energy watchdog after a Money Mail investigation exposed the firm’s shambolic service. Last month, this paper sent a dossier of complaints to Ofgem after we were inundated by letters from angry customers.  In the worst cases, some had been made to wait up to a year for … Read more

Birmingham has the fastest internet in the UK: We reveal which cities have the best download speeds

Birmingham has the fastest mobile internet download speeds of any city in Britain, new data shows. With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics. Liverpool came a close second with speeds of 28.8Mbps while Manchester finished third with average … Read more

Coronavirus and travel insurance questions answered

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. The Foreign and Commonwealth Office has advised against all travel to just two places, Hubaei province, in China, and the city of Daegu, in South Korea, and also against all but essential travel to mainland China, South … Read more

Energy auto-switching sites don’t always give users the best deals with some paying £70 a year MORE

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed. Even though the sites claim to switch customers to the best deals on the market, some end up forking out up to £70 a year more than if … Read more

Third of travel insurance doesn’t cover Flybe style airline collapses

Why Flybe collapse means you should check your travel insurance smallprint: A third of holidaymakers wouldn’t be covered if an airline goes bust Flybe announced it has gone into administration A third of travellers wouldn’t be covered by insurer for airline failure  We reveal what passengers can do to claim their money back  By Grace … Read more

Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that meters fitted by the firm do not work properly and have resulted in a sharp rise in bills – and one claims his costs have doubled.  The water firm has made installing meters compulsory at customers’ homes meaning many have had the devices fitted even if they don’t want … Read more