Employees who deliver ‘service with a smile’ are more likely to drink heavily

Employees who deliver ‘service with a smile’ are more likely to drink heavily because ‘faking a grin is draining’ People in public-facing jobs who fake a smile or resist an eye-roll are at risk Forced to ‘control’ their emotions at work and then ‘let loose’ when home May be worse for people in ‘unrewarding’ jobs … Read more